Refund policy
Last updated: July 31, 2026
The Saints Bible is operated by MediaGoats INC, a Delaware corporation ("we", "us", "our").
Thank you for shopping at The Saints Bible. We want to ensure you have the best experience with our Bible Study Guide Journal. If you are not entirely satisfied with your purchase, we're here to help.
1. Returns
You have 30 calendar days to return an item from the date you received it.
To be eligible for a return, your item must be:
- Unused and in the same condition that you received it.
- In its original packaging.
- Accompanied by the receipt or proof of purchase.
2. Refunds
Once we receive your item, we will inspect it and notify you that we have received your returned item. We will immediately notify you on the status of your refund after inspecting the item.
- Approved Returns: If your return is approved, we will initiate a refund to your credit card (or original method of payment).
- Timeline: You will receive the credit within 5–10 business days, depending on your card issuer's policies.
3. Return Shipping Costs
- You are responsible for paying for your own shipping costs when returning an item.
- Original shipping charges are non-refundable.
- If you receive a refund, the cost of return shipping may be deducted from your refund unless the return is due to our error (damaged or incorrect item).
4. Damaged or Misprinted Items
If your journal arrives damaged, misprinted, or defective, please contact us immediately at help@thesaintsbible.org with photos of the issue. We will gladly send you a replacement or issue a full refund at no extra cost to you, including return shipping.
5. Cancellations
If you need to cancel your order, please contact us within 12 hours of placing it at help@thesaintsbible.org. Once the order has been processed and shipped, it cannot be cancelled and will fall under our standard return policy above.
Contact Us
The Saints Bible (operated by MediaGoats INC)
Email: help@thesaintsbible.org